The Surface Hub Hardware Diagnostic tool contains interactive tests which allow you to confirm essential functionality of your Hub is working as expected. In addition to testing hardware, the diagnostic can test the resource account to verify that it is configured properly for your environment. If problems are encountered, results can be saved and shared with the Surface Hub Support Team. For usage information, see Using the Surface Hub Hardware Diagnostic Tool to test a device account.
Make sure that you have a working network connection, and that the device can reach the domain controller. Make sure the account credentials are entered correctly. You can also try using the FQDN instead.
Using Surface Hub Hardware Diagnostic Tool To Test Device Account
The Surface Hub Hardware Diagnostic tool is an easy-to-navigate tool that lets the user test many of the hardware components within the Surface Hub device. This tool can also test and verify a Surface Hub device account. This article describes how to use the Account Settings test within the Surface Hub Hardware Diagnostic tool.
The device account for the Surface Hub should be created before any testing is done. The Surface Hub Administrator Guide provides instructions and PowerShell scripts to help you create on-premises, online (Office365), or hybrid device accounts. For more information, go to the Create and test a device account (Surface Hub) topic in the guide.
Optional diagnostic data includes additional details about your device and its settings, capabilities, and device health. Optional diagnostic data also includes information about the websites you browse, device activity (sometimes referred to as usage), and enhanced error reporting. Optional diagnostic data can also include the memory state of your device when a system or app crash occurs (which may unintentionally include parts of a file you were using when a problem occurred). Required diagnostic data will always be included when you choose to send Optional diagnostic data. While your device will be just as secure and operate normally when only sending Required diagnostic data, the additional information we collect when you've chosen to send Optional diagnostic data makes it easier for us to identify and fix issues and make product improvements that benefit all Windows customers.
Some of the data described above may not be collected from your device even if you choose to send Optional diagnostic data. Microsoft minimizes the volume of Optional diagnostic data we collect from all devices by collecting some of the data from only a small percentage of devices (sample). By running Diagnostic Data Viewer, you can see an icon which indicates whether your device is part of a sample and also which specific data is collected from your device. Instructions for how to download the Diagnostic Data Viewer tool can be found in Windows 10 at Start > Settings > Privacy > Diagnostics & feedback and in Windows 11 at Start > Settings > Privacy & security > Diagnostics & feedback.
You can view diagnostic data for your device in real time by using the Diagnostic Data Viewer. Note that you will only be able to view data that is available while the Diagnostic Data Viewer is running. The Diagnostic Data Viewer does not allow you to view your diagnostic data history.
With a Microsoft account, you can sign in to Microsoft products, as well as those of select Microsoft partners. Personal data associated with your Microsoft account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing in to your Microsoft account enables personalization and consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Microsoft account, and enables other features.
With a Microsoft account, you can sign into Microsoft products, as well as those of select Microsoft partners. Personal data associated with your Microsoft account includes credentials, name and contact data, payment data, device and usage data, your contacts, information about your activities, and your interests and favorites. Signing into your Microsoft account enables personalization, consistent experiences across products and devices, permits you to use cloud data storage, allows you to make payments using payment instruments stored in your Microsoft account, and enables other features. There are three types of Microsoft account:
When you add an account to Outlook, your mail, calendar items, files, contacts, settings and other data from that account will automatically sync to your device. If you are using the mobile Outlook application, that data will also sync to Microsoft servers to enable additional features such as faster search, personalized filtering of less important mail, and an ability to add email attachments from linked file storage providers without leaving the Outlook application. If you are using the desktop Outlook application, you can choose whether to allow the data to sync to our servers. At any time, you can remove an account or make changes to the data that is synced from your account.
Windows is a personalized computing environment that enables you to seamlessly roam and access services, preferences, and content across your computing devices from phones to tablets to the Surface Hub. Rather than residing as a static software program on your device, key components of Windows are cloud-based, and both cloud and local elements of Windows are updated regularly, providing you with the latest improvements and features. In order to provide this computing experience, we collect data about you, your device, and the way you use Windows. And because Windows is personal to you, we give you choices about the personal data we collect and how we use it. Note that if your Windows device is managed by your organization (such as your employer or school), your organization may use centralized management tools provided by Microsoft or others to access and process your data and to control device settings (including privacy settings), device policies, software updates, data collection by us or the organization, or other aspects of your device. Additionally, your organization may use management tools provided by Microsoft or others to access and process your data from that device, including your interaction data, diagnostic data, and the contents of your communications and files. For more information about data collection in Windows, see Data collection summary for Windows. This statement discusses Windows 10 and Windows 11 and references to Windows in this section relate to those product versions. Earlier versions of Windows (including Windows Vista, Windows 7, Windows 8, and Windows 8.1) are subject to their own privacy statements.
Activity history helps keep track of the things you do on your device, such as the apps and services you use, the files you open, and the websites you browse. Your activity history is created when using different apps and features such as Microsoft Edge Legacy, some Microsoft Store apps, and Microsoft 365 apps and is stored locally on your device. If you've signed in to your device with a work or school account and give your permission, Windows sends your activity history to Microsoft. Once your activity history is in the cloud, Microsoft uses that data to enable cross-device experiences, to provide you with the ability to continue those activities on other devices, to provide personalized experiences (such as ordering your activities based on duration of use) and relevant suggestions (such as anticipating what your needs might be based on your activity history), and to help improve Microsoft products.
Some of the data described above may not be collected from your device even if you choose to send Optional diagnostic data. Microsoft minimizes the volume of Optional diagnostic data it collects from all devices by collecting some of the data from only a subset of devices (sample). By running the Diagnostic Data Viewer tool, you can see an icon which indicates whether your device is part of a sample and also which specific data is collected from your device. Instructions for how to download the Diagnostic Data Viewer tool can be found in the Windows settings app under Diagnostics & feedback.
Device encryption. Device encryption helps protect the data stored on your device by encrypting it using BitLocker Drive Encryption technology. When device encryption is on, Windows automatically encrypts the drive Windows is installed on and generates a recovery key. The BitLocker recovery key for your personal device is automatically backed up online in your personal Microsoft OneDrive account. Microsoft doesn't use your individual recovery keys for any purpose.
App updates. Unless you have turned off automatic app updates in the relevant Microsoft Store settings or have acquired an app provided and updated by the app developer, Microsoft Store will automatically check for, download, and install app updates to verify that you have the latest versions. Updated apps might use different Windows hardware and software features from the previous versions, which could give them access to different data on your device. You will be prompted for consent if an updated app accesses certain features, such as location. You can also review the hardware and software features an app uses by viewing its product description page in Microsoft Store.
USB3CV is used to test USB 2.0 devices and USB 3.2 devices. This tool is used to test a USB product's control messaging, descriptors and basic protocol when connected to an xHCI controller. This tool takes control over the USB host controller and renders all products connected to it unusable. USB3CV should not be installed on an oscilloscope or any system that uses USB as its only form of input from the user.
This tool is used to test an xHCI controller for compliance to the xHCI Specification. This tool takes control over the USB host controller and renders all products connected to it unusable. Testing requires use of compliance devices, a device that supports LPM-L1, and samples of all speeds of devices supported by the xHCI controller being tested. 2ff7e9595c
Comments